Your feedback helps us improve what we do.
If a staff member or service has impressed you, please let us know. It’s always great to hear your compliments and we will make sure they are passed on to the person or service you have been working with.
Making a complaint
If you are unhappy with your assessment, a staff member or service, please let us know as soon as possible.
Contact your Local Area Coordinator and talk to them about what you would like to change.
If you’re still not happy, please contact the National Operations Manager or Chief Executive.
If you are still dissatisfied, you can contact:
- a free health and disability advocacy service. To find the advocates in your area,
freephone 0800 555 050, email email@example.com or visit www.hdc.org.nz/advocacy
- the Ministry of Health’s Disability Support Services:
freephone 0800 373 664 or email firstname.lastname@example.org
- the office of the Health and Disability Commissioner:
freephone 0800 11 22 33 or email email@example.com
To learn more about making a complaint, contact us.